Privacy Policy
Smack Em Seafood
Effective Date: 02/02/26
Smack Em Seafood values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with us online.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, sign up for emails, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on site
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Send promotional emails and marketing offers
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
3. Payment Processing
All payments are processed through secure third party payment providers such as Shopify Payments, Stripe, PayPal, or other secure processors. Smack Em Seafood does not store full credit card information on our servers.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website performance
- Analyze traffic and customer behavior
- Personalize user experience
- Deliver targeted advertisements
You may disable cookies in your browser settings, but doing so may limit some site functionality.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Email marketing providers
- Website hosting providers
- Legal or regulatory authorities if required
All service providers are required to safeguard your information.
6. Marketing Communications
If you opt into marketing communications, you may receive emails or SMS messages about promotions, new menu items, or updates.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Replying STOP to SMS messages
- Contacting us directly
7. Data Security
We implement reasonable security measures to protect your information. However, no electronic transmission or storage system can be guaranteed to be 100 percent secure.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
9. Children's Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.
10. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have questions about this Privacy Policy, please contact:
Smack Em Seafood
Email: support@smackemseafood.com